Privacy Policy

Effective Date: 14th July 2025

Qaim Collective (“we”, “our”, “us”) complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) when handling your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with Australian law.

By using our website or engaging with our services, you agree to the terms of this Privacy Policy.

Absolutely. Below is a customized Privacy Policy for Qaim Collective, based on the structure and tone of Mastani’s privacy policy, adapted to suit your brand and contact information.

1. Personal Information We Collect

When you visit www.qaimcollective.com, place an order, or contact us, we may collect the following types of personal information:

Your name
Email address
Shipping and billing address
Phone number
Payment details (processed securely through our payment providers)
Purchase history
IP address, browser type, and other analytical data

We collect this information to fulfil orders, communicate with you, and improve your shopping experience.

2. How We Use Your Information

We use your information to:

Process and fulfil your orders
Communicate with you about your order or account
Respond to enquiries or customer service requests
Send promotional materials or newsletters (only if you’ve opted in)
Improve our website and offerings through analytics

We will never sell your personal information to third parties.

3. Sharing Your Information

We may share your personal information with trusted third-party service providers to assist with:

Payment processing
Shipping and delivery
Website analytics
Marketing and email communications (if you’ve subscribed)

These providers only have access to the information necessary to perform their functions and are contractually obligated to protect your data.

4. Data Security

We take reasonable precautions to protect your personal information. While no online transmission or storage is 100% secure, we implement industry best practices to safeguard your data.

5. Cookies

Our website uses cookies to:

Keep track of items in your cart
Understand user behaviour and preferences
Improve website functionality

You can disable cookies in your browser settings, though it may affect your shopping experience.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies.

7. Your Rights (Australia)

As an Australian business, Qaim Collective complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

You have the right to:

Access the personal information we hold about you
Request correction of any inaccuracies
Request deletion of your personal information (subject to legal obligations)
Withdraw consent to receive marketing communications

To make a request, please contact us at contact@qaimcollective.com.

If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
📍 www.oaic.gov.au

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here, and the “Effective Date” at the top will be updated accordingly.